Privacy Policy
Last updated: April 2025
1. Who we are
Grey Matter Consulting ("GreyMC", "we", "us", "our") is a South African digital agency providing web design, SEO, social media management and paid advertising services. We are based in South Africa and operate primarily online. Contact us at hello@greymc.co.za.
2. What information we collect
We may collect the following information when you use our website or services:
- Your name, email address and phone number (via our contact or audit forms)
- Your business website URL (when you request a free website audit)
- Usage data — pages visited, time on site, referral source (via Google Analytics)
- Browser and device type (collected automatically by analytics tools)
3. How we use your information
- To respond to your enquiries and provide requested services
- To send you your free website audit report
- To improve our website and user experience
- To send occasional marketing emails (only with your consent)
- To comply with legal obligations
4. How we protect your information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. Our website uses HTTPS encryption. We do not sell your personal information to third parties.
5. Third-party services
We use the following trusted third-party services:
- Resend — for transactional email delivery
- Google Analytics 4 — for website analytics
- Google PageSpeed Insights API — for website audit data
- Vercel — for website hosting
Each of these services has their own privacy policies. We encourage you to review them.
6. Cookies
Our website uses cookies for analytics purposes via Google Analytics. By using our website you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings at any time.
7. Your rights
Under the Protection of Personal Information Act (POPIA) you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of direct marketing at any time
To exercise any of these rights, please contact us at hello@greymc.co.za.
8. Changes to this policy
We may update this privacy policy from time to time. The most current version will always be available on this page with the date of last update.